Welcome to Premium Jeweler. By accessing and using our website (thepremiumjeweler.com), you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully before using our site. If you do not agree with any of these terms, you should not use our services.

1. General Terms

• By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian to use our services.
• Premium Jeweler reserves the right to update or modify these Terms of Service at any time. It is your responsibility to review this page regularly to stay informed about any changes.

2. Product Information

• We make every effort to display our products as accurately as possible. However, due to variations in monitor settings, we cannot guarantee that your device’s display of colors will accurately reflect the color of the actual product.
• All product descriptions, prices, and availability are subject to change without notice. We reserve the right to discontinue any product at any time.

3. Orders and Payments

• When placing an order, you agree to provide current, complete, and accurate purchase and account information.
• We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or stock limitations.

4. Custom Orders

• Custom-designed jewelry and watches are created to your specifications and are considered final sale. As such, they are non-refundable and non-exchangeable unless there is a manufacturing defect.
• Custom orders require upfront payment and may take 3 to 6 weeks to complete, depending on the complexity of the design.

5. Shipping and Delivery

• We offer shipping to most locations. Shipping charges and delivery times may vary depending on your location and the shipping method selected at checkout.
• Once your order is shipped, you will receive a confirmation email with tracking information. Delivery dates are estimates and are not guaranteed, as delays may occur due to factors beyond our control.
• We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier.

6. Returns and Exchanges

• We offer a 15-day return and exchange policy on non-custom products. To be eligible for a return, the item must be unworn, in its original condition, and include all packaging materials.
• Custom items, due to their personalized nature, are not eligible for returns or exchanges unless they are defective.
• To initiate a return, please contact us at sales@thepremiumjeweler.com with your order details.

7. Warranty and Repairs

• All jewelry and watches come with a one-year limited warranty covering manufacturing defects. This warranty does not cover normal wear and tear, accidental damage, or misuse.
• For repair services beyond the warranty period, please contact us for an estimate of repair costs.

8. Intellectual Property

• All content on this website, including product designs, images, logos, and text, is the intellectual property of Premium Jeweler and is protected by applicable copyright and trademark laws.
• You may not reproduce, distribute, or use any content from our website without explicit written permission from Premium Jeweler.

9. Limitation of Liability

• Premium Jeweler is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
• Our maximum liability in connection with any purchase will not exceed the purchase price of the product in question.

10. Privacy Policy

• We are committed to protecting your privacy. Please review our Privacy Policy for more information on how we collect, use, and safeguard your personal information.

11. Governing Law

• These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which Premium Jeweler operates. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction.