Yes, we offer personalized custom design services for both jewelry and watches. Whether you’re looking for a unique engagement ring or a custom luxury timepiece, our team of expert designers will work with you to create a one-of-a-kind piece tailored to your specifications.

The time frame for custom orders depends on the complexity of the design and the availability of materials. Typically, custom pieces can take anywhere from 1 to 2 weeks to complete. We will provide an estimated delivery time when your order is placed and keep you updated throughout the process.

Yes, at Premium Jeweler, we are committed to ethical sourcing. We use conflict-free diamonds and responsibly sourced gold to ensure that our products meet the highest ethical and environmental standards.

Yes, we have a 30-day return and exchange policy for non-custom items. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange, provided the item is in its original condition. Custom-designed pieces are final sale due to their personalized nature.